Returns & Exchanges
We want you to love your handmade vegan beauty products as much as we do, which is why we offer a 30-day satisfaction guarantee on all natural formulations. If a product isn't the right fit for your skin or hair, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Email our support team with your order number and the reason for your return to receive a pre-paid shipping label and return authorization.
- 2.Package with Care
Place the product in its original eco-friendly packaging to ensure it stays protected during transit and avoids any leaks.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
Once our artisans inspect the returned items, we will issue a full refund to your original payment method or process your requested exchange within 5 business days.
